When a Deductible Involves Doing Your Job (so annoying, right?!)

While I catch up on all of your comments - yes, stop yelling, I'm back and pissy - I found what seems to be a typical story from the DR. This customer shared the email sent over to the Dark Tower (or...'corporate office):

I just visited your 57th street and 6th Avenue location in New York City to pick up a prescription and buy other items. The cashier who checked me out downstairs at the pharmacy was rude, abrupt and obnoxious - behavior that was completely unprovoked. There were three registers to check-out, none of which were manned. One had a sign that said register closed so I placed my items on one of the other counters. After a bit of a wait, the cashier finally came over, didnt look at me, and gathered up all of my items and moved them to the other one and said in a loud, rude voice, This register is closed! I apologized and said there was no sign at that one, only at the other. She rang up my items and when I questioned why my prescription was ringing up a very large amount, she exhaled loudly and told me that I probably had a deductible. I said I had never paid one before (this was my first time this year getting a script) so she picked up my prescription, held it in the air to the pharmacist and yelled,

"Can you check this for a deductible! She said she never paid one before and doesnt think she has to pay." The pharmacist confirmed I had one and I said OK and paid my bill.

I dont understand why this cashier was so annoyed and quite frankly, I felt embarrassed and annoyed when I absolutely shouldnt have. The girl works in the pharmacy and should expect questions like the one I had about my deductible. I will be taking my business elsewhere so I never have to deal with this awful type of customer service again.

Yikes. Also? Typical.

Needless to say, send your stories or comment here.

PS: the angry baby photo is from a Philadelphia Eagles blog and I applaud their use of said baby.